Returns & Exchanges

Returns

Our returns policy lasts 7 days from the date of delivery. If 7 days have gone by since you received your order, unfortunately we cannot offer you a return or an exchange.

We offer returns only if an item received is misprinted, damaged, defective or lost in transit. In such cases please contact us via email at support@provokestore.com and we will get in touch with you immediately. Note that your issue must be supported with a video. In such cases we will send you a free replacement, full refund or store credits whatever you prefer. In case of a refund, it will reflect within 10-14 business days to your bank account. There is no reverse pickup charge for returns.

We will not be responsible if you do not follow the wash care guide and the print gets washed off or faded. Please refer to the wash care instructions mentioned in the product descriptions.

Exchanges

The fasted way to exchange is by placing a new order for your desired item(s) and returning the item(s) you don't need for a refund.

After you have placed the new order, kindly let us know the new order number so that we can initiate the reverse pickup. Once your original item(s) reach our warehouse, we will process your refund less a reverse pickup and restocking charge of ₹150 per item plus any shipping charges to your original payment method.